Corporate Training · 6 Courses

communication skills

Two colleagues practising clear speaking and active listening

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01 — Courses in Communication Skills

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1 Day5 Modules

Communicating with Clarity and Impact

This high-energy one-day programme is designed to focus on the foundation communication skills: listening, asking insightful questions, and recognising the power of non-verbal communication. Participants will learn how to build rapport using simple NLP techniques such as pacing and leading which can translate into positive results. Participants will learn how to combine voice tone and body language with language that engages others. Using a four-point communications model, participants will be able to communicate their messages more clearly, confidently, and effectively.

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2 Days3 Modules

Administrative Assistant Skills

This two-day workshop focuses on the most important attitudes, skills, and knowledge a professional administrative assistant should possess. These include demonstrating clear confident verbal, non-verbal and written communication, professional communication as well as managing both an organised office and an organised boss by always staying in control. Additionally, participants will create a clear plan of how to improve their personal skills when interacting with others. Packed with skill practice activities and exercises that are hands-on and interactive, participants practise new skills in a fun, high-energy environment.

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2 Days4 Modules

Anger Management

We all know an angry face when we see one. Anger is such a universal and powerful emotion that it can make you physically and emotionally ill, sap your energy and poison your relationships — or it can motivate you to make needed changes and add vitality to your life. This training programme aims to help you adopt a more constructive attitude towards your anger and to more effectively manage anger in others as well. Practical activities and tools empower those who act out their anger in negative ways to gain better control of their anger and their lives, and use it as a tool to motivate and affirm their integrity or boundaries. The programme will encourage participants to look deep inside to explore the roots of their anger and present alternatives to the old ways of thinking and dealing with anger.

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2 Days5 Modules

Influencing People

The sophisticated ability of humans to influence and be influenced by each other is probably one of the key foundations of the evolutionary success of our species. It’s an essential part of human communication and a powerful tool in both the personal and professional lives of people of all sorts. We all need to use the art of influencing others in some aspect of our lives — from finding out your influencing style to practising specific NLP hypnotic techniques, this programme equips you with the skill to change minds, confidently express your views, and put your persuasion skills into action.

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2 Days5 Modules

Presenting with Impact

How often have you had to endure a presentation where the presenter just gave a lecture while you were expected to passively listen and perhaps take notes? Most people think this style does not really teach, inspire, or motivate an audience. If the only purpose of your presentation is to transfer information, you are better off distributing it in a handout/email and cancelling the event. An effective presentation aims to change the audience and get them to think or act differently. The presenter should be able to engage them with a clear, focused message, logical arguments, and compelling visuals. Add a passionate delivery that evokes emotions and your presentation is sure to impact your audience forcefully. This two-day programme provides a guiding framework to teach others how to design, develop, and deliver compelling, high-impact presentations. Participants will learn simple, innovative concepts they can apply throughout the design and delivery process. Additionally, participants will review how to structure presentations, research content, create impactful visuals, and enhance their delivery skills.

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2 Days6 Modules

Business Etiquette

Today, the ability to handle yourself properly can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a competitive edge in your career. All business experts agree that good manners promote good business. This is how important business etiquette is. This two-day training programme will equip participants with all the information about business etiquette and protocol they need to conduct business with more confidence, know-how, grace, and efficiency. And, they will be able to put themselves and others at ease by showing more confidence and poise in business settings.

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