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    TRAINING
    GET TRAINED WITH MATERIALS THAT ARE CPD ACCREDITED BY THE CPD STANDARDS OFFICE, UK.
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    MYSTERY SHOPPING
    DO YOU WANT TO HAVE YOUR SERVICES MYSTERY SHOPPED ?
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    CUSTOMER SATISFACTION SURVEY
    FIND OUT WHAT YOUR CUSTOMERS ARE SAYING ABOUT YOU

Services

Mystery Shopping

Mystery Shopping
We are made up of individuals who are trained to experience and measure any customer service process, by acting as potential customers and reporting back on our experiences in a detailed and...

CPD AccreditedTrainings

CPD AccreditedTrainings
E2E Customer Focus  is officially recognised as an Accredited Provider (#60068) with the CPD Standards Office, UK. Our training course materials have successfully been assessed and...

Customer Satisfaction Survey

Customer Satisfaction Survey
These customer satisfaction surveys allow for feedback unedited. Here unlike the mystery shoppers, real customers are interviewed and they tell us exactly what their impressions are about products...

Corporate Training - OMA Group

A highly engaging one-day training program packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. This high energy training program is designed to help equip staff of OMA Ghana Ltd  with the essential skill set and mind set to be  professional team players in which every individual takes responsibility to be productive, proactive and reliable.

 

  • OMA Group Premises ( Takoradi)
    • Day 1
      9th March 2019
  • 9am - 4:30pm

OUR SOLUTION FORMULA

INTERNAL CONNECTION CHECKER (IC2)

In many ways, staff members are any organization’s toughest customers. Rallying them around the organization's mission and empowering them to deliver an exceptional customer experience requires planning and commitment.

Our Internal Connection Checker model (iC² Model) places the employee at the center of customer experience improvement. By engaging, empowering and supporting staff, we help organizations create service cultures through service principles in which loyalty; trust, personal ownership and professional development ultimately drive the customer experience.

Our Clients

What our clients are saying

CONTACT US

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