Course Outline · 1 - 2 Days
workplace diversity & inclusion training
HR professionals, people managers, team leaders, supervisors, recruitment officers, and employees at all levels committed to building a respectful, inclusive, and high-performing workplace culture.
This training provides participants with a thorough understanding of their role in creating and promoting a safe and welcoming work environment for colleagues and customers. Ensuring that a corporate organisation is aware of cultural and organisational bias can provide the foundation for a diverse and inclusive workplace. Employers have a responsibility to create and promote a diverse and inclusive workplace, but what's more, there is strong evidence to suggest that workplaces that not only participate in, but adopt and encourage diverse and inclusive workplaces have better economic standing and revenue. It behooves an organisation to train employees to create and promote, foster and encourage a diverse and inclusive workplace.
At a glance
- Duration — 1 - 2 Days
- Who it’s for — HR professionals, people managers, team leaders, supervisors, recruitment officers, and employees at all levels committed to building a respectful, inclusive, and high-performing workplace culture.
- Delivery — Interactive, in-person and hands-on
Delivery methods
- Self-discovery and critique
- Group exploration and facilitator-led discussions
- Case-study analysis & workplace scenario simulations
- Game-based learning
- Best practice diversity, equity and inclusion theory exploration
- Identify their own biases related to diversity and inclusion.
- Understand and be able to articulate the difference between diversity and inclusion.
- Understand and create a plan for adopting and incorporating diversity and inclusion in the workplace.
- Identify situations in which further discussion and planning needs to take place in their own workplaces related to diversity and inclusion.
- Create a plan for taking action after completion of the training.
Introduction to Diversity & Inclusion
- Review of objectives and logistics of the workshop
- The difference between diversity and inclusion
- Activity: Identify opportunities to foster diversity and/or inclusion in the workplace
Understanding Diversity at a Deeper Level
- What is diversity and how does it apply to the workplace?
- Activity: How to begin developing a diverse workplace today — actions to take
Understanding Stereotypes in the Workplace
- Identifying your own stereotypes
- Activity: Review of case studies to identify stereotyping issues in the workplace
- Working with biases in the workplace
How to Break Down the Barriers to Become Diverse and Inclusive
- Identify barriers and biases
- Activity: How to develop solutions with stakeholders in order to overcome biases in the workplace
Improving Communication Skills in the Workplace
- Verbal communication cues and triggers
- How to listen effectively
- Activity: Review of case studies to identify verbal triggers for inclusive behaviour in the workplace
How to Improve Non-Verbal Communication Skills in the Workplace
- Taking ownership of your communication skills
- How to read others' communication skills
- Activity: Why you shouldn't rely on non-verbal communication during job interviews
Sensitivity in the Workplace
- How much is too much?
- Where do you draw the line?
- Activity: Accommodation in the workplace
Discrimination and How to Handle It
- What to do if you experience discrimination or have to facilitate issues related to discrimination
- Strategies to prevent discrimination
- Activity: Identify instances of discrimination and create plans for prevention and reconciliation
Managing Discrimination and Inclusion Complaints
- Gather the facts
- Determine solutions for a positive outcome
- Activity: Review of sample sheets and conducting interviews
Conclusion and Overview
- Review of modules
- Creating a plan for workplace diversity and inclusion goals
- Activity: Discuss and create takeaways for action items
Competitive review game – An Exciting review challenge (Power Point Game) to end your training on a high note!
Tell us your team size, dates and objectives and we’ll tailor the delivery to your business.