Course Outline · 2 Days
coaching people for better performance
People managers, team leaders, supervisors, department heads, HR business partners, senior mentors, and executives who want to systematically unlock team capability and elevate daily performance.
In this two-day interactive training programme, participants will learn a structured process that will enable them to systematically develop their people and unlock their potential to improve their performance. Participants will learn through a series of hands-on activities, and practise two different coaching models (Continuous Support Coaching Model & GROW Coaching Model) enabling them to turn workplace challenges into powerful learning situations.
At a glance
- Duration — 2 Days
- Who it’s for — People managers, team leaders, supervisors, department heads, HR business partners, senior mentors, and executives who want to systematically unlock team capability and elevate daily performance.
- Delivery — Interactive, in-person and hands-on
Delivery methods
- Self-discovery and critique
- Group exploration and facilitator-led discussions
- Continuous support & GROW coaching role-play simulations
- Game-based learning
- Best practice coaching theory exploration
- Know what coaching is and the key goals of coaching others for better performance.
- Understand both the essential skillset as well as the mindset of a successful corporate coach.
- Practise and master two distinct coaching models: the Continuous Support Model and the GROW Coaching Model.
- Use a structured, professional process to confidently conduct coaching interventions that deliver measurable performance improvements.
Introduction to Coaching
- What is coaching vs. managing vs. mentoring?
- What is involved in a successful coaching relationship?
- Three key commercial and personal goals of a coaching intervention
- 10 critical coaching pitfalls to watch out for and avoid
The Skills and Mindset of a Coach
- The necessary mindset of a high-impact corporate coach
- The essential skillset of an empowering coach
- Directive versus non-directive language and question framing
- Evaluate your coaching skills – Comprehensive self-assessment
The Continuous Support Coaching Model
- Specifying clear, achievable performance objectives
- Monitoring day-to-day performance progress without micromanaging
- Appraising performance collaboratively and objectively
- Delivering reinforcing positive feedback that drives commitment
- Continuous support skill practice: real-world workplace role-play activity
The GROW Coaching Model
- Establishing the Goal (G) – Defining what success looks like
- Examining current Reality (R) – Uncovering current state and blockers
- Exploring the Options (O) – Brainstorming creative paths forward
- Establishing the Will (W) – Agreeing commitments and next steps
- GROW coaching model interactive skill practice simulation
Competitive review game – An exciting review challenge (PowerPoint Game) to end your training on a high note!
Tell us your team size, dates and objectives and we’ll tailor the delivery to your business.