CPD AccreditedTrainings

E2E Customer Focus  is officially recognised as an Accredited Provider (#60068) with the CPD Standards Office, UK. Our training course materials have successfully been assessed and have been awarded full CPD accreditation.

Our participants would be issued with a CPD Certificate of Attendance for inclusion in their CPD records for their professional body, institute, regulator or employer.

Continuing professional development (CPD) is the intentional maintenance and development of the knowledge and skills needed to perform in a professional context. This could mean honing current skills, it could mean developing them to a new level, or it could mean learning new ones that will allow an employee’s job role to expand or prepare them for potential promotion.

CPD is beneficial for employees’ career progression and advancement. CPD research project confirmed that for anyone hoping to get promoted, or wanting to specialise in a different area, demonstrating their learning agility and dedication to CPD can make a substantive difference. In real terms, this means that CPD contributes to achieving higher salaries.

For employers, the primary benefit of CPD is ensuring that standards across the company are high and consistent. CPD also promotes greater work engagement from the workforce and general commitment to job roles. Having a number of employees undertake CPD, whether concurrently or over a period of time, allows for the sharing of best practice and support. CPD also contributes to maximising staff potential, improves staff moral and provides a useful benchmark for annual appraisals.

 

 

workplace essentials

Time Management

No matter who you are, we all have 168 hours each week. Your ability to best utilize those 168 hours will ultimately determine your success. Using self-discovery, hands-on activities and innovative...

Building High Performing Teams

A highly engaging  training course packed with a plethora of fun activities and games focusing on the key characteristics of high performing teams. The high energy training program will help you...

Business Etiquette

The ability to handle yourself properly today can sometimes outweigh even your technical skills. If you know what to do, when to do it, and how to do it with grace and style, you’ll have a...

Administrative Assistant Skills

Administrative assistants, secretaries and office managers need a strong set of essential skills to enable them to more efficiently and effectively manage their work environment and ensure their...

Change Matters - Change Management

No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go...

Creative Problem Solving and Decision Making

This highly interactive training course introduces a variety of creative problem solving and decision making tools and techniques. Participants will learn to analyze problems, generate creative...

Conflict Resolution

Conflict is inevitable, we've all had conflict situations in the past and probably will have them in the future. This conflict resolution training program will teach you or help you teach others...

Subscribe To Our Newsletter