CPD AccreditedTrainings

E2E Customer Focus  is officially recognised as an Accredited Provider (#60068) with the CPD Standards Office, UK. Our training course materials have successfully been assessed and have been awarded full CPD accreditation.

Our participants would be issued with a CPD Certificate of Attendance for inclusion in their CPD records for their professional body, institute, regulator or employer.

Continuing professional development (CPD) is the intentional maintenance and development of the knowledge and skills needed to perform in a professional context. This could mean honing current skills, it could mean developing them to a new level, or it could mean learning new ones that will allow an employee’s job role to expand or prepare them for potential promotion.

CPD is beneficial for employees’ career progression and advancement. CPD research project confirmed that for anyone hoping to get promoted, or wanting to specialise in a different area, demonstrating their learning agility and dedication to CPD can make a substantive difference. In real terms, this means that CPD contributes to achieving higher salaries.

For employers, the primary benefit of CPD is ensuring that standards across the company are high and consistent. CPD also promotes greater work engagement from the workforce and general commitment to job roles. Having a number of employees undertake CPD, whether concurrently or over a period of time, allows for the sharing of best practice and support. CPD also contributes to maximising staff potential, improves staff moral and provides a useful benchmark for annual appraisals.

 

 

retail training

Frontline Retail Selling Skills

Many retail store sales agents may believe that focusing on sales and achieving sales targets will necessarily affect the level of customer service they provide. However, when retail employees focus...

Retail Sales Planning & Forecasting

Do you want to increase your store's profitability? Do you want to run your store more efficiently? Do you want to stop firefighting and have more control over events that can affect your...

Passionate Retail Experts

This training customer service training program is designed specifically for retail front line sales agents to equip them with the needed customer service excellence foundation to engage better...

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